Got a Question? You might find your answer here.
We've organized a 'frequently asked questions' page that addresses many questions we've been asked over the years. We encourage you to explore this information. If you are looking for an answer and can't find it here, please reach out to us via our contact page. Remember - questions are the building blocks of knowledge! It's always good to ask.
Developed by pharmacists, the key to Hyland's homeopathic medicines is that they are strong in relieving symptoms, but gentle in the way they work:
- Made with natural active ingredients; no drug interactions and non-habit forming.
- They can be taken by nearly anyone at any time, from children to the elderly, including anyone taking prescription medications.
- High margin of safety. They can be given to young children without fear of misdosing or overdosing.
Once you experience the powerful healing properties of homeopathic medicines, you will want to know what other ailments our medicines can help with. Realizing that there is a full array of Hyland's homeopathic medicines is "step one" towards making Hyland's the first line of defense for your family's health. Start by reading the carton labels and comparing the symptoms you experience with those listed under "Uses" and "Purpose" after the Latin name of the active ingredients. We encourage you to learn about the purposes of the active ingredients as a means of taking charge of your well-being and creating the best possible health for yourself and all your family members.
For more information about homeopathy and Hyland’s medicines, call us today at 1 (800) 363-8933, or visit us online at hylands.com.
A homeopathic medicine is believed to be more effective when its active ingredient is crushed or ground up, diluted, and then succussed. This is the minimum dose approach of homeopathy. The purpose of potency is to dilute the active ingredient until it can do no harm and to invigorate the base substance with energy from the grinding and succussions such that the qualities are preserved while the bulk substance itself is diluted out.
On a homeopathic drug product, the drug strength or potency appears directly after the name of the active ingredient. Unlike conventional medicines that typically report drug potency in milligrams, homeopathic drug potency is indicated by a numeral followed by an X or C. The potency of a medicine, such as "6X" or "30C," says how many times and by what ratio the base substance has been diluted.
While counterintuitive, the potency is higher though the concentration of active ingredient is lower.
The "Uses" section summarizes the overall ailment for which the medicine is formulated.
We recommend following the directions as listed on the label for the best possible results. For acute ailments, the directions often instruct you to dose "as needed," which means you should dose only until symptoms are relieved. Only repeat a dose if symptoms get worse again. As with all medicinal products, contact your health care provider if symptoms worsen or continue unimproved for more than 7 days.
3. Medicinal ingredients
In the tradition of homeopathic medicines, our ingredients are listed by their Latin names. Eighty percent of our active ingredients come from plants, about 15 percent are derived from minerals, and the rest come from other natural sources.
4. The Potencies
Like "3X" and "6X," the potency of the particular active ingredient is indicated by the number and letter combination listed next to the ingredient (see "Understanding homeopathic drug potency"). The higher the number, the higher the potency. But even our highest potencies result in only trace amounts of the active ingredients used in the medicine, thus ensuring a high margin of safety.
This acronym stands for Homeopathic Pharmacopoeia of the United States, indicating that the medicine is listed in this FDA-recognized compendium and that its preparation follows the HPUS rules.
The purpose of each active ingredient is listed following its Latin name. It describes the symptoms that each ingredient treats. In choosing a homeopathic medicine, the key is to get as close a match as possible between the symptoms you are experiencing and the symptoms that the active ingredients in the medicine address.
7. Non-medicinal Ingredients
All of our products contain Lactose N.F. The "N.F." stands for National Formulary, indicating pharmaceutical grade lactose, which is milk sugar from cow's milk completely purified of milk proteins. Rarely someone with a severe milk protein allergy might react to the unmeasurable amounts of milk protein in the lactose. However, because of the small amounts of lactose in each tablet, most lactose intolerant individuals can safely take the medicine without fear of adverse reaction.
This section highlights any drug interactions and specifies the duration of acceptable treatment, maximum doses per period, symptoms to look for that may mean that medical help is required, as well as any other warnings such as allergies required for safe use of the product.
9. In Case of Emergency
Homeopathic medicines are generally safe and non-toxic. However, in the case of real medical emergency, you should always contact your doctor or health care professional immediately. Should there be questions, Hyland’s offers 24/7 emergency information about our products through an on-call healthcare professional at 1 (800) 624-9659.
10. Lot Number
The 6-digit lot number allows us to track the complete history of the manufacture, processing, packing, holding, and distribution of a batch or lot of drug product. The lot number can be found on the side or bottom panel of a product carton, as well as on the bottle label.
11. Expiration Date
Every product has an expiration date printed or imprinted on the outer and inner package. It is usually a 7 digit alphanumerical number starting with EXP followed by 4 digits referring the month and year that the product expires. The month is normally 2 letters while the year is always 2 numbers.
Yes! In Canada, Homeopathic Medicines are regulated by the Natural and Non-prescription Health Product Directorate (NNHPD) which is part of the Health Products and Food Branch of Health Canada. The claims for our products are based on traditional homeopathic practice which are submitted and reviewed by the NNHPD for safety and efficacy. All our homeopathic medicines also follow the manufacturing and quality practices outlined in the Homeopathic Pharmacopoeia of the United States.
Here's a little more detail:
Under the Natural Health Products Regulations, which came into effect on January 1, 2004, natural health products (NHPs) are defined as:
- Vitamins and minerals
- Herbal remedies
- Homeopathic medicines
- Traditional medicines such as traditional Chinese medicines
- Other products like amino acids and essential fatty acids
NHPs must be safe to use as over-the-counter products and not need a prescription to be sold. Products needing a prescription are regulated as drugs under the Food and Drug Regulations. If a remedy is regulated as a prescription item, it is necessary to have a written prescription from a physician to obtain the remedy.
To be legally sold in Canada, all natural health products must have a product licence, and the Canadian sites that manufacture, package, label and import these products must have site licences. To get product and site licences, specific labelling and packaging requirements must be met, good manufacturing practices must be followed, and proper safety and efficacy evidence must be provided.
All natural health products must have a product licence before they can be sold in Canada. To get a licence, applicants must give detailed information about the product to Health Canada, including: medicinal ingredients, source, dose, potency, non-medicinal ingredients and recommended use(s).
Once Health Canada has assessed a product and decided it is safe, effective and of high quality, it issues a product licence along with an eight-digit Natural Product Number (NPN) or Homeopathic Medicine Number (DIN-HM), which must appear on the label. This number lets you know that the product has been reviewed and approved by Health Canada.
Our drugs in Canada and the United States are made according to either the United States Pharmacopoeia (USP) or the Homeopathic Pharmacopoeia of the United States (HPUS). These Pharmacopoeias are like cookbooks that contain the procedures for manufacturing drugs in the United States- either prescription or non-prescription. You can find most common drugs in the USP and every homeopathic medicine from Arnica to Zincum in the HPUS.
In general, because the ingredients in homeopathic remedies are in small amounts they do not have any drug interactions. However, if you are concerned about using a homeopathic remedy with other prescription or over-the-counter (OTC) drugs that you are taking, we recommend that you speak with your doctor or pharmacist.
People who are lactose intolerant do not have enough of the enzymes in their digestive tract to digest lactose. Our products contain about 64 milligrams of lactose (the sugar from cow's milk - no protein is used) per tablet. While everyone is different, most lactose intolerant individuals would need to ingest 5000 mg of lactose before they experience symptoms of intolerance from the lack of enzymes. With this large margin of safety, there is rarely a problem with our products when being used as directed on the label. If your physician has determined that you are specifically "Allergic to Lactose", you should avoid our tablets. If you are very concerned, seek the advice of a licensed health care professional before using this product.
Hyland's products are available at finer health food stores, pharmacies, chain drug stores and mass merchandisers nationwide.
Please note that while we have gone to great effort to build this product-specific Store Locator, we don't have real-time inventory data. For this reason, we always suggest that you call ahead to confirm that a store has Hyland's product in stock. Additionally, you can contact our Concierge Service at [variable:hylands_base_conciergephone] to help you find a product.
If you are a retailer that carries Hyland’s products and don’t see your store listed here, we are happy to update our database with your information. Please email us at firstname.lastname@example.org with your store location, telephone number, and Hyland’s product assortment.
Yes they do. Every product has an expiration date printed or imprinted on the outer and inner package. It is usually a 7 digit alphanumerical number starting with EXP followed by 4 digits referring the month and year that the product expires. The month is normally 2 letters while the year is always 2 numbers.
The 6-digit number preceded by an L on the bottle is the lot number, the 7-digit alphanumerical number is the expiration date. The lot number allows us to determine the complete history of the manufacture, processing, packing, holding, and distribution of a batch or lot of drug product. The same lot number can also be found on the side panel or bottom of the outer carton.
No formal studies have been conducted to test the safety of homeopathic remedies in pregnant and/or breastfeeding women. The NNHPD requires all OTC medicines to tell consumers to check with their healthcare practitioner before using any OTC drug if they are pregnant or nursing.
Do not panic. Homeopathic medicines are very safe, non-toxic, and have a very wide margin of safety. It is unlikely that your child could become seriously ill just from taking a large number of the tablets at one time. You can call our 24 hour emergency information number at 1 (800) 624-9659 and a pharmacist or healthcare professional will return your call. Our products are also listed with Regional Poison Control Centers. Most are informed of the wide margin of safety of homeopathic medicines. However, if your child does develop symptoms that concern you, please consult your own physician or health care provider right away.
For more technical information regarding our products, we offer a Product Information Service that is staffed by either a Pharmacist or Registered Nurse. We can be reached at 1 (800) 624-9659. Please note we don't prescribe or offer medical advice, but we will be happy to field your questions regarding our products. The hours the service is staffed are as follows:
Monday, Wednesday and Friday: 9:00am - 11:00am - Pacific Time
Tuesday & Thursday: 1:00pm - 3:00pm - Pacific Time.
If you would like to e-mail us, please direct your e-mail to email@example.com.
There are many different dosage forms: soft tablet triturates, compressed tablets, medicated pellets, dilutions and topicals (ointments, oils and sprays).
Here's a little more detail:
Homeopathic medicines work when taken orally (by mouth) or when used topically (on the skin). There are different forms of oral and topical preparations.
- Soft Tablet Triturates are soft molded tablets. They dissolve almost instantly when you put them in your mouth because they contain only the active ingredients in a base of lactose with a small amount of acacia gum to hold them together. An example of soft tablet triturates (ground up medication) is Hyland's Tiny Cold Tablets.
- Compressed Tablets are hard tablets that do not dissolve instantly when put on your tongue. These are often meant to be swallowed with water because they take too long to dissolve under the tongue. An example of a compressed tablet is Hyland's Calms Forté™.
- Medicated Pellets are round pills containing 80% sucrose (sugar) and 20% lactose (milk sugar) pills that have been medicated with a dilution. The dilution is sprayed on the pellets three times to insure saturation of the pellets. Most "high potencies" are available in pellet or dilution form. AmberVials™ contain medicated pellets.
- Dilutions are liquids, usually dispensed via dropper directly under the tongue or in a little distilled water. They consist of 20% alcohol.
- Topicals are applied directly to the skin to stimulate healing "on the spot."
Ointments - usually in a petrolatum base.
Sprays - usually in an alcohol or glycerine base.
Oils - usually in a mineral oil base.
Thousands of educational books are available. There are also many courses available through the International Foundation for Homeopathy and the National Center for Homeopathy.
Here's a little more detail:
Books are available from StandardBooksTM (1-800-624-9659).
For more information regarding classes and educational programs, you can contact the following organizations:
International Foundation for Homeopathy
2366 Eastlake Avenue East, Suite 329
Seattle, WA 98102
National Center for Homeopathy
801 North Fairfax Street, Suite 306
Alexandria, VA 22314
The Homeopathic Pharmacopoeia of the United States
It appears that the bottle of Hyland’s tablets that you have has become moldy. If the homeopathic tablets have become moldy, it means that moisture and mold spores have somehow entered into the bottle of tablets. DO NOT use that bottle of tablets. In the future, you should not touch the tablets or put them back into bottle once they have been removed. We do not use preservatives in our tablets, so touching them could contaminate them with bacteria, mold or other microorganisms. When administering the tablets, it is best to shake the tablets into the bottle cap, and then tip them directly into your mouth without touching the cap to your mouth in order to avoid introducing saliva into the cap or bottle. Also, the tablets should be stored in a cool, dry place, away from any excessive heat or moisture. A bathroom, because of its moist environment, would not be a good place to store Hyland’s homeopathic tablets. If the tablets are discolored upon the first opening of the bottle, please call Hyland's customer service at 1-800-363-8933.